Privacy Policy

1. Introduction

SOC Engine ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content creation platform.

2. Information We Collect

Account Information

When you create an account, we collect your email address, name, and password (stored securely using encryption).

Social Media Connections

When you connect your social media accounts (Instagram, Facebook, YouTube, LinkedIn, Twitter/X, TikTok), we receive and store OAuth access tokens that allow us to post content on your behalf. We collect:

• Your social media profile information (username, profile picture)
• Access tokens and refresh tokens for API access
• Platform-specific identifiers (page IDs, channel IDs)

Content Data

We store content you upload or create using our platform, including:

• Videos, images, and audio files
• Generated captions, scripts, and hashtags
• Analytics and performance data from your published content

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Generate AI-powered content variations for your social media posts
• Publish content to your connected social media accounts on your behalf
• Analyze content performance and provide insights
• Communicate with you about your account and our services

4. Social Media Platform Data

When you connect social media accounts, we access only the permissions necessary to provide our services:

Instagram & Facebook

We use the Meta Graph API to publish posts, stories, and reels to your business accounts and retrieve performance analytics.

YouTube

We use the YouTube Data API to upload videos and retrieve analytics. Your use of YouTube features is also subject to Google's Privacy Policy.

LinkedIn

We use LinkedIn's API to publish posts to your profile and retrieve basic profile information.

Twitter/X

We use the X API to post tweets and media to your account.

TikTok

We use TikTok's Content Posting API to publish videos to your account.

5. Data Sharing

We do not sell your personal information. We may share your information with:

• AI Service Providers: We use OpenAI, Google Gemini, and other AI services to generate content. Your content may be processed by these services.
• Social Media Platforms: Content you choose to publish is shared with the respective platforms.
• Service Providers: We use third-party services for hosting, storage, and analytics.

6. Data Retention

We retain your data for as long as your account is active. Social media access tokens are stored until they expire or you disconnect your account. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Disconnect: Revoke access to any connected social media account at any time through your account settings
• Portability: Request an export of your data

8. Revoking Social Media Access

You can disconnect any social media account at any time from your Settings page. You can also revoke access directly from each platform:

• Facebook/Instagram: Settings → Security → Apps and Websites
• YouTube: Google Account → Security → Third-party apps
• LinkedIn: Settings → Data Privacy → Other applications
• Twitter/X: Settings → Security → Apps and sessions
• TikTok: Settings → Security → Manage app permissions

9. Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption of sensitive data, secure token storage, and regular security assessments.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@socengine.com